FAQ

Where is the on campus store and what are the hours?

Our campus store is located at the Wehr facility lobby inside a trendy enclosure of glass walls.

The on-campus store does is not open during the summer. We are happy to open for special situation or event, call to schedule an appointment 920-565-1023 ext. 2155. 

 

 

What is the return/exchange process?

You can check out our return policy here: 

https://muskosshop.lakeland.edu/policies/refund-policy

 

How much does shipping cost and how long does it take?

You can check out our shipping policy here:

https://muskosshop.lakeland.edu/policies/shipping-policy

 

If I order the wrong size, can I change it?

Yes. This happens all the time! For wrong sizes, wrong colors, and any other mistakes can be brought to our attention by contacting our email at MuskosCampusShop@lakeland.edu

 

What is the sizing like?

All of our shirts and apparel are true to size. The majority of our products are unisex, and if anything run a bit tighter than normal. We normally suggest that you go with your normal size.

 

Do your shirts shrink in the wash/dryer?

Our shirts are all preshrunk before shipping out. Thankfully, they do not shrink up after washing or drying so you could definitely wear your shirt more than once!

 

Do you have social media accounts to follow/contact?

We have both Facebook and Instagram accounts that we share updates, new arrivals, and showcase our campus life sporting new Lakeland gear. Facebook: @LUCampusShop Instagram: @LU_campusshop

 

How can I contact you?

You can contact us through multiple methods. You can email us at MuskosCampusShop@lakeland.edu. You can also call us at 1-800-569-2166. Otherwise, you can contact us at our Facebook or Instagram pages.